FAQ
FAQ
FAQs
  • Are you a factory or a trading company?
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    We are currently a factory, and we will develop into an integrated factory and trading company in the future.
  • How to place an order?
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    Inquire for a quote from us → Customize with your drawings and samples → Inform us of the usage scenario → Receive our product design recommendations → Discuss details → Confirm the sample → Sign the contract/make a deposit → Mass production → Goods are ready → Balance/delivery → Further cooperation.
  • How about sample orders?
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    Samples can be provided to you. Please contact us for details. Once we charge you a sample fee of 50-150 USD, rest assured that this will be refunded when you place a formal order.
  • How long do we have to wait to get the sample?
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    It usually takes 3-5 days to make a sample. The time for shipping the sample is 1-3 days.
  • What shipping methods are available?
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    We offer options such as sea freight express, China express, and other express shipping methods. Please contact us if you need another shipping route.
  • How long is the delivery production and shipment time?
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    The delivery time depends on the quantity you order. It usually takes 1-4 weeks.
  • Some products are missing from my package, what can I do?
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    Please contact our support team. We will confirm the contents of your order with the packaging, and compensate and reship according to the actual situation. We apologize for the inconvenience caused.
  • How to confirm payment?
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    We accept wire transfer and PayPal as payment methods. Other payment methods are also acceptable, please contact us before making a payment through other methods. Additionally, a deposit of 30%-50% is feasible, with the balance to be paid before shipment.

ABOUT YUANJI

As a comprehensive packaging service provider, Yuanji Intelligent Packaging is committed to offering customers a one-stop solution from concept to finished product.


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CONTACT US

   +86-164-6460-9930
       +86-137-5808-6881
       +86-188-6830-3844
   tinasun131@gmail.com
  No. 8 Haiwang Road, Yucheng Town, Haiyan, Jiaxing, Zhejiang
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